Tell us what happened.
Report an injury, concern, maintenance issue, compliment or safety matter.
CareDesk helps us look after people, facilities and experiences at the Centre. Choose the option that best fits — we'll route it to the right person.
What do you need to do?
Pick whichever fits. We'll ask a few short questions to make sure it lands with the right team.
Injury, incident or safety concern
For injuries, near misses, unsafe conditions, or anything that put someone at risk.
Report itMaintenance, cleaning or facility issue
Broken equipment, bathrooms, lights, leaks, cleaning — anything that needs fixing.
Report itComplaint, conduct or behaviour concern
About a process, a person, or behaviour on the sidelines or in the building.
Tell usCompliment or thanks
Recognise a staff member, a volunteer, an official, or a good experience.
Send thanksLive nearby?
Noise, parking, lighting, building works — anything a neighbour wants the venue manager to know.
Neighbour feedbackHow CareDesk works
Every report goes straight to the right team, so things get handled faster and nothing gets lost.
You tell us
Pick a card. Answer a few friendly questions. Add a photo if it helps. It takes a minute or two.
We route it
Maintenance issues go to the team that fixes things. Safety to duty staff. Compliments to the person involved. Sensitive matters to trained officers.
We respond
Calmly, properly, and with the right paperwork. You'll hear back where it makes sense — and we'll close the loop.
CareDesk is how we look after a safe, welcoming and well-run community sports centre — for players, parents, visitors and neighbours. We want everyone to feel heard, supported, and looked after.